Job Description
Senior ICT Applications Support Officer
Location: Oldham (Hybrid 37 hours per week)
Reporting to: ICT Systems and Service Delivery Manager
Salary: £43,563
Contract: Permanent
First Choice Homes Oldham (FCHO) have a fantastic opportunity for a Senior ICT Applications Support Officer to join our ICT team and play a key role in providing an efficient, effective and customer-focused ICT applications support service across the business.
This is a full-time, hybrid role where you’ll split your time between home and our friendly and collaborative office in the centre of Oldham.
The impact you’ll make
In this role, you will provide technical support, guidance and expertise across our ICT systems and applications to help us deliver excellent digital services. You’ll work as part of the ICT Applications Team to ensure our systems remain stable, secure, available and perform to a high standard. You’ll also support system upgrades, application development, ongoing maintenance and knowledge sharing across the organisation.
You will:
1. Work as part of the ICT Applications Team to develop, support and administer FCHO ICT applications, resolving incidents in line with SLAs and policies.
2. Delive...