Job Description
An established London broker are seeking an experienced Professional Indemnity (PI) Claims Handler to join their team on a 12-month fixed-term contract (maternity cover). There’s strong potential for permanent opportunities as the team expands.
Role Overview
-Manage a varied caseload of PI claims from FNOL
-Act as the main client contact, liaising with insurers and managing expectations
-Handle a mix of lower value and complex claims across professions such as solicitors, dentists, architects, and other professional services
Candidate Requirements
-UK based claims experience (in PI or Liability Claims)
-Confident client relationship management and strong communication skills
-Organised, autonomous, and able to manage varied caseloads
-Systems experience (Acturis, ECF, CRM) beneficial but not essential
-3 to4 years’ claims handling experience preferred
Benefits
-£42,000 + discretionary bonus
-26 days holiday + bank holidays
-Career progression in a large insurance group
-Support for CII/ACII qualifications
-Pension scheme, wellbeing services, paid volunteering, and recognition programmes