At Neptune, we believe that thoughtful design and considered details make all the difference and that philosophy extends to our digital experience as much as it does to our furniture and homes. We're looking for an Ecommerce Executive to help shape and refine our online store, ensuring every customer journey feels as seamless and inspiring as stepping into one of our spaces. The Role Supporting the day-to-day management and optimisation of our ecommerce site, you'll play a key role in delivering a best-in-class online experience that drives performance while staying true to our brand. You'll take ownership of selected product categories, ensuring they are carefully merchandised, fully optimised and presented with accurate, compelling content. From supporting product launches to building promotions and maintaining key areas of the site, you'll ensure everything is delivered thoughtfully and on time. What You'll Be Doing * Managing and optimising assigned product categories, with a focus on merchandising, imagery and product data * Supporting onsite launches, coordinating timelines and ensuring smooth execution * Building promotional activity and updating key site areas in line with the marketing calendar * Monitoring website performance using analytics tools, identifying opportunities to improve revenue, conversion and customer engagement * Using merchandising and recommendation tools to enhance product discovery and increase basket value * Managing day-to-day website operations, resolving issues and maintaining a smooth customer experience * Keeping product content and imagery accurate and up to date * Continuously refining customer journeys with a focus on intent and ease About You You'll bring a considered, detail-focused approach, alongside a genuine interest in ecommerce and customer experience. With previous experience in an ecommerce role, you'll have a strong understanding of online trading and website performance, ideally with some familiarity with Shopify. Comfortable using analytics tools such as Google Analytics, Adobe Analytics or Microsoft Clarity, you'll be confident interpreting data and turning insights into action. Highly organised and deadline-driven, you'll be able to manage multiple priorities without losing sight of the details, while maintaining a strong grasp of ecommerce content and product information systems. A collaborative team player with excellent interpersonal skills, you'll also bring curiosity, a desire to learn and grow, and a customer-first mindset in everything you do. Why Neptune? Joining Neptune means joining a community of thoughtful, skilled, design-loving people. You'll work with beautiful products, be part of meaningful projects, and help customers create homes that feel truly personal. And you'll do it with the support of a brand built on craftsmanship, honesty and timeless style. In return we offer competitive salaries and a great range of benefits. If this feels like the right next chapter for you, we'd love to hear from you. What Benefits we can offer you At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary: * Generous Holiday Allowance * Life Assurance * Enhanced maternity and paternity leave * Cycle to work scheme * Generous new item and outlet discounts * Competitive salary * Perkbox: Wellbeing Hub and Retail Discounts Portal * Your birthday day off * Day off if you become a Grandparent * A week off to celebrate a life event * Refer a friend scheme * Long service holiday allowance increase * Training Workshops We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for our kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.