Department: Facilities Team
Location: Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW
Time Requirement: Flexible to suit you (within office hours 9.00 to 17.00 Monday to Friday)
DBS Check needed: Yes
Age Requirements: From 18 years old plus
Role Summary
We’re looking for someone to join Teesside Hospice in our Facilities Team Department to assist with general administration tasks associated within the team responsible for looking after Health & Safety, Maintenance, Property and Equipment.
We’re looking for volunteers to provide valuable administrative support to our Facilities Team. This team plays a key role in managing and maintaining vital resources such as office spaces, meeting rooms, and assets.
As a Facilities Admin Assistant, you’ll be helping to keep things running smoothly behind the scenes. The role can be busy at times, but it’s incredibly rewarding — you’ll be supporting a dedicated team that ensures we deliver the highest standard of care to people with terminal illnesses. Your contribution will help make sure local people receive the best possible care at the end of life.
Key Responsibilities
The role will include working with the Facilities team on different projects, including (but not limited to):
* Assisting with the filing and data entry of new systems and processes
* Input information gathered onto spreadsheets/databases and helping to produce reports
* Supporting with the preparation for audit and regular checks
* Updating and maintaining attendance records, rotas and data to our systems
* Maintaining confidentiality and handling sensitive information with care
Personal Qualities
* Excellent communication skills and approachable manner
* Ability to work in a busy environment and follow procedures
* Excellent and efficient administration skills, with a high attention to detail
* A good knowledge of Microsoft packages, particularly Excel & Word
* The ability to effectively plan, organise and prioritise workload
Training Requirements
As a Volunteer Administration Assistant, you will complete the following training:
* Teesside Hospice mandatory training
* Volunteer induction training
* Any other training identified as appropriate to the role
Support And Supervision
Your first line of support and for any enquiries will be the Facilities Team to support you in your role.
Communications
The Facilities Team will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits
* 20% discount off purchases made in our shops.
* Opportunities for training and personal development
* Reimbursement of reasonable travel expenses
* Provided lunch if you volunteer for more than 5 hours per day
* Access to discounts with other retailers and companies
* 10% discount in the Northgate Tea Rooms
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Teesside Hospice is accredited by The Volunteering Academy with the Volunteering Academy Quality Award:
Employee Benefits
Free Parking
Access to free parking at our Northgate Road and Linthorpe Road sites.
Reimbursement of reasonable travel expenses
Keep your train and bus tickets to claim back travel expenses
Opportunities for training and personal development
We provided additional training and taster sessions for different roles.
Flexible Working
Possibility of varied start and finish times and Hybrid Working.
Provided lunch if you volunteer for more than 5 hours per day
Claim back your lunch costs when you volunteer for more than 5 hours.
Access to discounts with other retailers and companies
Access to discounts with other retailers and companies #J-18808-Ljbffr