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Business support administrator

Westhill
Dron & Dickson
Business support administrator
Posted: 7 October
Offer description

Overview

Dron & Dickson group are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment and cable supply. Based at six UK locations, we provide Wholesale, distribution, specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical, Marine and many other industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.


Position

Join Our Team as a Business Support Administrator in Aberdeen

Location: Aberdeen | Type: Full-time / Temporary - 6 months | Industry: Electrical & Hazardous Area Equipment | Company: Dron & Dickson

Dron & Dickson is looking for a Business Support Administrator in Westhill to support our Wholesale team. You will support in dealing with export documentation, supplier updates, enquiries and day-to-day operations.


Responsibilities

* Supporting internal and external enquiries and requests related to the Aberdeen Wholesale team.
* Liaise with the Sales Coordinators and Stores department to manage all export collections, ensuring compliance with all applicable laws and regulatory requirements.
* Provide all relevant shipping / export documentation and certification requirements.
* Assist with everyday expediting tasks, offering support to Expeditor.
* Process and update Supplier order acknowledgements on to system.
* Assist with the implementation of new systems and processes.
* Processing Customer / Supplier returns and credits.
* Understand and support the company's strategy and mission
* To maintain good communications with internal and external clients
* To take a proactive approach to continuous improvement and development of the company’s systems and processes
* Ad hoc duties as requested by management
* Travel may be necessary to ensure delivery of business needs.
* Social and business networking is expected


What We're Looking For

* Excellent communication and interpersonal skills
* Excellent time management skills
* Articulate, dynamic, energetic and delivery focused
* Flexible, adaptable and able to work under pressure
* Take responsibility for managing personal performance and results
* Exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives


What We Offer

* 33 Days Annual Leave
* Recharge with a generous holiday allowance (including public holidays)
* Bike to Work Scheme
* Save money and stay healthy with our cycle-to-work programme
* Life Assurance
* Peace of mind with financial protection for you and your loved ones
* Employee Benefits Platform
* Exclusive access to discounts, perks, and wellbeing support at your fingertips


Qualifications & Training

* Minimum GCSEs or Standard Grades
* Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided


Why Join Us?

At Dron & Dickson, we believe in “Everyone Home Safe”—a commitment to safety, wellbeing, and ethical practices. We’re proud of our AGILE values: Adaptable, Growth-focused, Integrity-led, Loyal and Engaged. We foster an inclusive culture where everyone is respected, supported, and empowered to thrive

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