An educational institution is looking for an IT Services Officer (2nd Line Support) to join the team on a full-time, permanent basis. You will provide essential hardware and software support to both staff and students, ensuring efficient operations within the IT helpdesk. Responsibilities include aiding the 1st line support team, resolving issues with operating systems and applications, and maintaining an accurate hardware database. The role offers competitive compensation ranging from £24,834 to £30,012, dependent on experience. #J-18808-Ljbffr