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Senior administrator - patient services sat 5 ophthalmology

Scunthorpe
Northern Lincolnshire and Goole NHS Foundation Trust
Service
€26,618 a year
Posted: 16h ago
The role

Senior Administrator - Patient Services SAT 5 Ophthalmology

The closing date is 29 June 2026.

Schedule new and follow‑up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, supervising other staff to ensure this is done, and offering choice wherever possible.

Ensure any diagnostic and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts and are available before clinic day.

Co‑ordinate appointments and procedures at other hospitals and organisations, where required.

Ensure clinic outcomes are recorded accurately, including those for offsite clinics.

Lead on the completion of clinic cancellation forms and process them according to SOP.

Reschedule outpatient clinics as requested, in line with waiting time targets.

Use the Trust's medical transcription system and ensure that urgent letters are processed in accordance with SOP.

Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consults, delegating work to other members of the team where necessary.

Recognise when patients are on cancer pathways and liaise with Cancer Trackers to ensure patients are handed over appropriately.

Main duties of the job

  • Managing clinic bookings.
  • Managing theatre diaries.
  • Managing patients in line with RTT standards.
  • Validation of pathway pathways.
  • Managing medical dictations.

Qualifications

  • oSRA III or equivalent administration experience
  • oGCSE or equivalent in English and Maths grades A-C or equivalent.
  • oNVQ level II in business administration/customer care or acquired equivalent experience
  • oNHS experience
  • oSkilled in Microsoft

Experience

  • Experience (through placements or employment) of working in a busy environment.

We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. This role offers flexible working opportunities and promotes a fair and supportive working environment.

£25,760 to £27,476 a year per annum pro rata.

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