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Size? Liverpool Store Colleague (Part Time), Liverpool
Client:
JD Group
Location:
Liverpool, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
5357b7435035
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities include:
* Providing exceptional customer service, greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
* Driving and exceeding sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
* Maintaining high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
* Supporting overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
* Processing sales transactions, including cash handling and card payments accurately.
* Upselling and cross-selling products to maximize sales opportunities.
* Maintaining stock levels on the shop floor and ensuring shelves are well-organized and appealing.
* Addressing and resolving customer queries professionally.
* Working closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs include:
* Contributing to achieving or exceeding the store's monthly sales target.
* Driving KPIs such as Units, Conversion, ATV, UPT.
* Achieving upselling or cross-selling targets.
* Maintaining a high Net Promoter Score.
* Ensuring all stock on the shop floor is fully replenished.
Skills and experience required:
* A positive attitude towards a fast-paced, customer-focused retail environment.
* An ability to view challenges as opportunities for personal and career development.
* Confident interpersonal and communication skills to thrive in social situations and engage with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits include:
* Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
* Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health)
* Access to counselling services, digital health, and well-being advice via TELUS Health
* Health cash plans
* Internal development courses for personal and professional growth
* Access to apprenticeships and accredited qualifications — Earn while you learn and gain nationally recognized qualifications (England Only)
* Discounted gym memberships at JD Gyms
* Access to colleague networks to share experiences and support initiatives for positive change
* Opportunities to volunteer and contribute to JD Foundation
* Employer engagement forums to influence positive change
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