The Deputy Retail Operations Manager will be required to support the Retail Operations Manager on the delivery and running of the retail outlets across Repton School including coffee shops and the School shop. The successful candidate will lead the retail teams to ensure all locations have great people focused on delivering an excellent customer experience.
You will be required to co-ordinate with all stakeholders to ensure clear communication of resources required to deliver the services dependent upon the demands of the business and the service level agreement, as well as acting as an initial point of contact for all customer groups using the facilities within your control.
Whilst focusing predominantly on the Senior School, this role is through School and covering both sites (Repton Senior and Repton Prep) as necessary, as well as other Repton Enterprise duties.
Please ensure you submit your application by 15th February 2026.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk.
Main Responsibilities:
• Lead by example with professionalism and a proactive approach in daily operations.
• Assist in motivating, coaching, and developing staff to ensure consistent performance.
• Take responsibility for preparing and adjusting staff rotas to meet business needs.
• Ensure fair and balanced scheduling while maintaining compliance with regulations.
• To assist the Retail Operations Manager in developing each area of the operation in line with the school’s expectations/budgetary constraints and agreed offer development plans.
• To ensure compliance with the agreed health and safety policy and the completion of daily due diligence diary, adhering to COSHH regulations regarding food, equipment, materials and general safety.
Please refer to the Deputy Retail Operations Manager Job Description.
Package Description:
Salary: Up to £30,000
Hours: 40 hours, 5 out of 7 days (All Year Round)
Location: Repton School
Reporting to: Retail Operations Manager
Holidays: 25 days, plus Bank Holidays