We are recruiting a Higher Clerical Officer to join our client in Derry/Londonderry
1. £12.75 per hour
2. Monday – Friday 9am – 5pm
3. Immediate starts
4. 2 months initially
We are currently recruiting a Higher Clerical Officer (Band 3) to join our client in Derry. This is an excellent opportunity for someone with strong administrative skills who wants to play an important role in supporting young people and professionals within a busy, dynamic team.
About the Role
The Higher Clerical Officer will provide essential administrative and reception support. This includes direct interface with service users, organising office systems, managing correspondence, maintaining records, and supporting staff across the service.
You will play a key role in ensuring smooth day‑to‑day operations, supporting meetings, producing documents, and handling financial procedures such as petty cash and reconciliations.
Key Responsibilities
5. Provide reception duties and act as first point of contact for service users
6. Deliver full administrative support to the team and associated professionals
7. Arrange diary dates, meetings, venues, travel and hospitality
8. Take minutes when required
9. Maintain filing systems and manage office organisation
10. Draft routine letters, handle mail, and manage correspondence
11. Liaise with staff, departments, external agencies, and the public
12. Handle telephone enquiries and take appropriate action
13. Produce letters, memorandums, minutes, and PowerPoint presentations
14. Support policy production and statistical reporting
15. Manage stationery stock levels
16. Update and search information on databases (e.g., SOSCARE)
17. Operate petty cash in line with policy
18. Assist with financial reconciliations
19. Participate in training and development as required
Essential Criteria
Applicants must meet one of the following (clearly state this on your CV)
✔ 5 GCSEs (Grades A–C) including English Language
✔ 1 year administrative/clerical experience
✔ Experience must include cash handling
OR
✔ NVQ Level II in Business & Administration (or equivalent)
✔ 1 year administrative/clerical experience
✔ Experience must include cash handling
OR
✔ 3 years administrative/clerical experience
✔ Experience must include cash handling
Additional Information
20. Applicants applying for secondment must obtain line manager approval before submitting an application.
21. An Enhanced Access NI check may be required before appointment.
22. Flexible working options are available from day one, including part-time, fixed patterns, flexi-time, compressed hours, job-share and homeworking (role dependent).
23. A health assessment may be required.