Job Title
Digital Sales Lead (Hybrid – once every two weeks on site at Angel Court, EC2R 7HJ)
Location: Angel Court, EC2R 7HJ (Hybrid)
Employment Type: Full time
Salary: £99,000 + excellent benefits
Hours: 37.5 hours per week
Overview
Our Digital Sales Lead is a crucial role within our Digital and Data team to own, drive and deliver our sales growth strategy.
Responsibilities
- Analyse sales performance metrics and base performance to drive sales processes and improve sales outcomes.
- Own sales forecasting and management of B2B base; work with Data teams to develop forecasting tools that enable delivery of targets, drive efficiency and improve customer experience.
- Develop critical insight into relationships with customers to enhance experience and encourage repeat business.
- Work closely with digital marketing teams to develop acquisition strategies to grow direct‑to‑consumer business.
- Drive roadmaps and actions across stakeholders to deliver on sales growth strategy and maximise opportunities.
- Own trading rhythms and updates with senior stakeholders, ensuring clear view of performance challenges and opportunities, and support key actions required to maximise potential performance.
- Understand and utilise data insights to analyse customer journey, uncover, test, prioritise, and deliver growth plans.
Qualifications
- Strong experience in CRM, Digital marketing, Data and Analytics or customer base management.
- Deep understanding of customer lifecycle management across large customer bases and new acquisition strategies.
- Strong skills in interpreting data to drive insights and improve sales performance.
- Proven stakeholder management experience and ability to communicate to drive stakeholders to deliver against sales goals.
- Strong strategic thinker able to shape growth strategy and future sales initiatives.
- Extensive experience in measuring and optimising customer lifecycles, utilising multiple channels and teams to drive performance.
Benefits
- Bupa health insurance as a benefit in kind
- Enhanced pension plan and life insurance
- Annual Health Services Bonus Scheme
- Support with travel costs via a season ticket loan or cycle2work
- Various other benefits and online discounts
EEO Statement
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. We encourage applications from people with diverse backgrounds and experiences.
