Salary: £18,000 - 18,000 per year Requirements:
* Minimum of 5 GCSEs (or equivalent) at grade 4 or above (grade C or above) in Maths, English, and ideally Computer Studies
* Knowledge of computers and an interest in IT equipment/technology
* Basic knowledge of Office 365
* Basic iOS and/or Android knowledge
* Basic Windows knowledge
* Flexible attitude with a willingness to support the business if required to accommodate planned or emergency works
* Excellent communication skills to deal with people from all areas of the business
* Drive, patience and the ability to cope under pressure
* Self-motivated, enthusiastic and keen to learn
Responsibilities:
* Providing 1st line support, including user support, hardware and software support
* Administration of online services such as Office 365
* Help to provide administration of equipment, forms and asset tracking, ensuring accurate records are maintained
* Providing end-user support and monitoring the IT support emails and tickets raised
* Fixing/upgrading business IT hardware to include computers, phones and printers
* Mobile device support and administration of mobile devices
* Administration of servers/computers, including ensuring systems are fully patched
* Administration of anti-virus software, ensuring that all computers are free from viruses and malware
* Setting up accounts and equipment for new employees
Technologies:
* Android
* Hardware
* Support
* Mobile
* Office 365
* Windows
* iOS
More:
We are Medstrom, a company committed to placing both our employees and customers at the heart of everything we do. As an Employee Ownership Trust, every team member plays a pivotal role in our success. We are located in Castle Donington, Leicestershire/Derbyshire, and offer a competitive apprentice salary of £18,000, a contributory pension scheme, 33 days’ annual leave, and various discounts as part of our rewards scheme. Join us and embark on a career where you can truly make a difference.
last updated 51 week of 2025