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Operations and change manager

Loughborough
Ziprecruiter
Change manager
Posted: 18 August
Offer description

Job Description

The MA, alongside a number of partners, are working to expand and develop how we support mathematics education. Central to this is the joint development of a new association that will bring together people from across the whole mathematics education community.

To help us achieve this, we are looking for an experienced and empathetic Operations & Change Manager to lead the successful integration of two office locations and staff teams within our association. This is a key short-term role, supporting both the practical and people aspects of the merger, ensuring minimal disruption to services and a smooth transition for staff and stakeholders.

The ideal candidate will have a strong background in change management or organisational development, ideally within the voluntary or public sector, and a passion for values-led leadership.

Key Responsibilities

Project Management & Planning

* Develop and deliver a clear, time-bound transition plan for the merger of two offices and their staff teams, which total around 10 staff.

* Coordinate the logistical aspects of the merger, including workspace planning, IT/data transfers, supplier liaison and operational systems.

* Ensure day-to-day services continue to run smoothly throughout the transition.

Staff Integration & Communication

* Work closely with the CEO to support team alignment, role clarity, and internal communications.

* Offer interim line management, support and/or supervision to a small staff team

* Facilitate team-building and change management initiatives to support culture integration.

Stakeholder Engagement

* Provide regular updates to the CEO and trustees.

* Engage with key internal and external stakeholders to ensure buy-in and transparency.

* Maintain clear and open communication channels across both merging offices.

Reporting & Handover

* Track and report progress against key milestones.

* Identify risks and mitigation strategies as the merger progresses.

* Provide a full handover and final report, including lessons learned and recommendations for long-term sustainability.

Person Specification

Essential

* Proven experience managing organisational change projects or mergers, ideally in the charity or non-profit sector.

* Excellent project management and problem-solving skills.

* Strong interpersonal and leadership skills, with the ability to support teams through change.

* High emotional intelligence and the ability to manage sensitive conversations with care.

* Confident communicator with experience of engaging with a range of audiences, including reporting to senior leaders or boards.

* Effective line manager with the ability to support, motivate and empower team members.

* Knowledge of UK employment practices and charity operations.

* Strong IT skills including an understanding of Office 365 and the ability to produce plans and reports.

* Able to use own initiative, prioritise, make decisions and plan work to meet deadlines.

* Access to own transport and full clean UK driving licence.

Desirable

* Experience in office relocation or integration of services.

* Familiarity with safeguarding, data protection, or regulatory requirements in the charity sector.

What We Offer

* A collaborative and supportive working environment

* Flexible working arrangements where possible

* The opportunity to make a tangible impact on the future of a new association

* 24 days annual leave plus 8 bank holidays and 4 occasional days (pro rata)

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