Contacting patients to increase uptake in various clinical areas to improve patient outcomes. Production of reports for recalls and to book appointments for flu/covid and annual reviews. Support with the admin and coding of patient records during flu/covid clinics. Access external websites to arrange cervical smear appointments issuing disclaimers where required.
Code patient records for example, housebound patients, people who decline vaccines. Issuing letters and texts message via ACCURX. Book telephone appointments and inviting patients for various clinics including but not limited to baby immunisations, Blood Pressure, cervical smear clinics, shingles, RSV. Patient deductions and preparing folders for Newly registered patients.
Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.