Police Community Support Officer – Inner London
Job Type: Permanent
Job Sector: Legal
Region: London
Location: Inner London
Salary: £28,486.90 per annum
Salary Description: £28,486.92 per annum. Inner London locations also attract £4,613.61 London Allowance plus up to 20%.
Posted: 20/05/2026
Recruiter: British Transport Police
Job Ref: BTP/4276/1422
Job Views: 1
Police Community Support Officer (PCSO) – Make a difference where it matters most. Join British Transport Police (BTP) as a Police Community Support Officer and play a vital role in keeping millions of passengers and staff safe across the UK rail network.
Superintendent David Rams explains: “Our PCSOs are an integral part of British Transport Police. They carry out vital work across the railway network to keep passengers and staff safe, delivering an exceptional service to our communities across England and Wales.”
About the Role
As a PCSO with BTP, you will protect and serve the railway environment, helping to reduce disruption, prevent crime, and improve public confidence. This is a unique and varied role where no two days are the same.
* Conduct visible patrols across stations and the rail network
* Support victims and provide reassurance to the public
* Assist with minor investigations and intelligence gathering
* Help manage security threats and incidents
* Build strong relationships within communities and partner organisations
* Support Police Officers in operational policing activity
Unlike many Home Office forces, BTP PCSOs are trained and equipped with handcuffs, giving you an enhanced role within operational policing.
What We’re Looking For
* Resilient and calm under pressure
* Demonstrate excellent customer service skills
* Strong communication and interpersonal ability
* Passionate about supporting communities and building trust
* Can work effectively as part of a team
* Prepared to work shifts, including weekends and bank holidays
Locations
We are recruiting PCSOs within B Division, including Stratford, Kings Cross, Liverpool Street, Waterloo, Euston and other stations across the network.
What You’ll Get in Return
* Salary: £28,486.92 per year
* £4,613.61 London allowance
* Shift allowance up to 20 percent (minimum 15 percent after training)
* 28 days annual leave, rising to 30 days with service
* Travel benefits
* Access to internal progression opportunities, including routes to become a Police Officer
* Ongoing learning and development through in‑house talent and development teams
* Defined contribution pension scheme (administered by Royal London)
Eligibility
* You have been unsuccessful at interview within the last 6 months for a BTP PCSO role
* You have been unsuccessful in application or online testing within the last 6 months for PCSO, Police Officer or Special Constable roles
* You have failed BTP vetting within the last 12 months
* You have received a custodial or suspended sentence
* You have been dismissed from a police force or are under investigation
* You have a current CCJ, unmanaged IVA or unresolved bankruptcy
* You do not have the right to work in the UK
* You have not lived continuously in the UK for the past 3 years
* You have tattoos considered offensive (visible tattoos assessed case by case)
* All cautions, convictions and police involvement must be declared but will be assessed individually
Inclusion and Diversity
BTP is committed to building a workforce where everyone feels they belong. We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams and enhances our ability to serve the public.
If you require reasonable adjustments at any stage, please let us know. We are here to support you.
All enquiries will be treated in confidence.
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