Project Manager - Digital Signage Installations
Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent. Mon-Fri, 9:00-17:30. Salary: Flexible Dept on exp.
We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners.
Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector.
What the Role Involves
* Managing digital signage projects from initial brief through to completion, on time and within budget
* Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners
* Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout
* Producing and maintaining technical documentation throughout planning and support handover
* Liaising with the service desk to manage maintenance tickets and ensure SLA compliance
* Attending client meetings including monthly and quarterly business reviews, presenting service performance data
* Preparing reports and performance updates for internal and external stakeholders, working alongside account directors
* Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions
* Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows
* Supporting the onboarding and training of new team members when required
What We Are Looking For
* Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector
* Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination
* Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly
* Confident leading multiple concurrent workstreams in a fast-paced environment
* Highly organised with a methodical, proactive approach to delivery
* Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels
* Able to analyse reporting data and present findings and recommendations to clients
* Decisive and assured- able to make clear, confident decisions under pressure
* Familiar with technical documentation and service desk or SLA-driven environments
* Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage
* Comfortable with occasional UK and European travel (typically 1-4 times per year)
Ideal Background - You May Have Worked In
* Retail technology or IT services
* Digital signage, AV, or managed services
* EPOS or payment systems deployment
* Network infrastructure rollouts
* Facilities or estate management technology
* Managed services for large retail or hospitality brands
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