Team Member £12.35 - £12.85 per hour - shift times between 5am and 11pm
Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT
Role Overview
As a Team Member, you'll play a vital role in keeping the store running smoothly and ensuring every shift delivers top-quality food and excellent customer service. This role emphasizes teamwork, energy, and passion to create a welcoming experience for colleagues and customers.
Additional Responsibilities
Occasionally, you will step up to take responsibility for running shifts, including opening and closing, for which you will be rewarded with extra pay.
What We Offer
* Competitive salary & benefits: Up to £440 annual bonus scheme
* Exclusive discounts: Up to 60% off for you, your partner, and loved ones
* Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
* Career development: Training opportunities, including funding for qualifications
* Pay: Weekly pay
Responsibilities
* Leading the team to achieve excellent brand standards and customer service
* Serving customers promptly
* Preparing food and refreshments
* Providing exceptional customer service
* Handling customer inquiries
* Operating tills and processing orders
* Maintaining standards of product quality and store cleanliness
Ideal Candidate
* Experience in shift leadership or team supervision
* Passion for delivering memorable customer experiences
* Strong communication skills and decision-making ability
* Ability to work independently and under pressure
* Suitable for those seeking career progression from roles like customer service assistant or crew member
We strive to make our workplace accessible and welcoming for all. Please check your travel options before applying, especially in locations with limited public transport.
Join Us
Where our customers' journey pauses, yours begins. Apply today!
Additional Info
* Annual bonus scheme: Equivalent to 1 week's salary based on average hours worked (define period)
* Want to know what it's like to work for us? Find out from our colleague Navi
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