Are you an organised, customer-focused professional looking to make a real difference in people’s lives?
We are seeking a dedicated Housing Administrator to join our team.
If you would like to make a difference and contribute to the community and surrounding areas, we would love to hear from you.
Key Responsibilities:
* Provide office administrative support for Housing Management functions.
* Managing incoming calls and handling all general tenant and new applicant enquiries.
* Note taking at relevant meetings if required e.g. lettings panel, hardship fund panel, meetings with other agencies and tenant meetings.
* Update tenant records with new information, documents, communications while ensuring GDPR compliance.
* Accurate data inputting onto the Housing Management System.
* Update external systems to advertise voids.
* Creating tenancy and housing enquiry packs.
* Assisting the Senior Housing Officer with all communications to tenants, e.g. rent review letters, quarterly statements et.al.
* Arranging collection or delivery of Landlord post to the Bardsley Court office.
* Managing inventory and ordering office supplies to ensure smooth office operation.
* Any other ad hoc administrative duties required