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Account manager

Manchester
Account manager
Posted: 14 November
Offer description

We’re hiring an Account Manager to join our commercial team to run brand campaigns across our entire suite of shows. You’ll be the day-to-day contact for brand partners, coordinating with producers and show teams to deliver branded content and ad campaigns that land with listeners and drive results. ROLES & RESPONSIBILITIES Client & Project Management Be the primary day-to-day contact for clients, ensuring excellent service and clear communication. Manage relationships between clients, producers and show teams to deliver branded content and advertising assets on time. Track project workflows, deadlines, budgets and approvals across multiple campaigns. Support invoicing, budget tracking and campaign reconciliation. Campaign Reporting & Insights Lead campaign reporting, analysing impressions, engagement and other performance metrics. Work with commercial and production teams to surface insights and improve future campaigns. Present results and recommendations to clients and internal stakeholders. Cross-Team Collaboration & Growth Collaborate closely with production, editorial, creative and design teams to ensure flawless delivery. Assist in campaign debriefs and propose strategic improvements. Identify and help grow opportunities within existing accounts. ABOUT YOU 3-5 years of experience in account management or project delivery, ideally in media, branded content or a creative agency. Excellent organisational and communication skills; able to manage multiple projects simultaneously. Familiarity with digital, social or audio campaigns and an understanding of performance metrics. Proactive, solutions-focused and comfortable working in a fast-paced creative environment. Desirable: previous experience with podcast advertising platforms (e.g., Acast, Megaphone), sports club/governing body or a media organisation. PACKAGE & BENEFITS Account managers report to the Commercial Director and will work alongside production teams on a range of shows. This role can be based anywhere in the UK, however, travel to the Crowd offices in Manchester will be required from time-to-time as will on-location shooting. The salary for the role is £30,000 - £35,000 dependent on experience. You will also get - Holidays: 25 days per year, plus an extra day for your birthday after two years’ service. Flexible & hybrid working with regular collaboration in our Manchester offices. Actively managed pension scheme. Life Assurance, Income Protection and Health Cash Plan. Training and development opportunities and the chance to work on award-winning podcasts and branded partnerships.

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