Do you have experience managing teams within a call centre environment? Do you have an interest in helping customers satisfy outstanding debt? If so, then this is the job you've been looking for! Our client are a leading debt resolution business with a head office based in the beautiful in Shottery, Stratford-upon-Avon. They are looking for a strong team manager to help guide their existing customer resolution team. Benefits Monday to Friday working – 40 hours per week No late nights or weekends. 28 days holiday (including Bank holidays). Additional 1 days’ annual leave for each year worked. Christmas ‘shut down’ – usually from 24th December – 2nd January. Work from home 1 day per week (after probation). A ‘Love to Shop’ voucher on your Birthday every year. Free on-site parking / fully paid nearby parking when office based. All IT equipment provided and the tools to do the job. Regular training, coaching and career development planning. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. Annual salary review. Annual profit-related bonus scheme. You will be leading a small team of 6-8 people who are helping customers resolve their debt over the phone. Building relationships with these customers and helping them to set up payments. They will ...