Job Description Summary
As a key member of the Original Equipment Manufacturing Product Value stream, you will integrate and lead the management of contracts with airline operators flying Dowty Propellers. Working closely with customers, suppliers and internal stakeholders, you will lead teams to deliver value to customers, resolve issues and achieve financial and contractual objectives to required timescales. As well as delivery execution to achieve the business financial commitments, there will be the opportunity to get involved in commercial tasks to deliver products and services for both civil and military platforms.
The Portfolio Manager for Continuing Airworthiness digital products contributes to the Go-to-market strategy for our Fleet Support products, building relationship with customers and operators, bringing voice of the customer and aftermarket feedback. This presents an opportunity to develop strong networks externally in the industry and internally within GE.
Job Description
Roles and Responsibilities
* Leading the delivery of OEM Continuing Airworthiness digital products, in collaboration with the Fleet Support Contract Delivery Manager.
* The Portfolio includes :
o Management and distribution of Technical Publication licences, digital documentation and users administration;
o Management of royalty contracts
o Visual Technical Publications, commercialization and delivery management
o Asset Management software licences and services, commercialization and delivery management
* Supporting administration tasks related to Fleet Support Portfolio - such as users management, issues management and resolution, invoicing, reporting, contract renewals - which can overall represent approximately 30% of the workload.
* Perform as interface between the customer and the internal business team at varying levels of seniority, assuring timely resolution of issues, keeping the customer advised of the progress of the contract or program, and negotiate changes or solutions to issues.
* Supports the Commercial team to integrate Digital Fleet Support products in the aftermarket services contracts, bringing voice of the customer and aftermarket feedback.
* Supports Sales team in the offering of fleet support products to customers and operators.
* Interacts and builds network and relationship with other GE units, collaborating to bring added value to the products and services, cross-fertilization and aftermarket intelligence.
* Responsible for adherence to business financial budget, working with internal stakeholders to ensure we compliantly deliver on plan to meet our financial objectives, using Key Performance Indicators (KPIs) where appropriate.
* Uses high level of judgment to make decisions and handle complex tasks or problems. Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
* Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
* Stays informed of industry trends that may inform work, in particular MRO services and aftermarket of aerospace products and services
Required Qualifications
* owning and delivering financial performance, ideally in a product delivery, manufacturing environment or digital services to aftermarket.
* experience in a customer facing Product Management, Program Management and/or Contract Management role.
* Knowledge gained within the Aerospace industry.
* Experience of leading cross functional teams in a customer facing role.
Desired Characteristics
* Experience in a direct or undirect role in an aerospace MRO environment or aircraft operator
* Strong oral and written communication skills.
* Strong interpersonal and leadership skills.
* Experience of leading or participating in commercial proposals and negotiations.
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
* Non-contributory Pension
* Life Assurance
* Group income protection
* Private medical cover
* Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.
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