Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants.
We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.
Key Responsibilities
Utilities & Property Admin
* Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during tenancy changes and void periods.
* Liaise with utility providers to resolve billing or account issues.
* Maintain accurate records of meter readings and supplier information.
* Assist the Property Managers in handling tenant repair requests.
* Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
* Follow up on outstanding repairs and update tenants and landlords regularly.
* Maintain repair logs and ensure compliance with internal service standards.
General Admin & Support
* Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
* Maintain organised records on our property management system.
* Provide administrative support during move-ins, move-outs, and tenancy renewals.
Skills & Experience
* Previous experience in property management or administration preferred (not essential).
* Excellent communication and organisational skills.
* Strong attention to detail and ability to multitask.
* Comfortable using Microsoft Office and property management software (training provided).
* Friendly, proactive, and confident in dealing with tenants and contractors.
Why Join Us
* Work in a supportive, professional team environment.
* Opportunities to grow into property management or other areas of the business.
* Access to ongoing training and development.
* Be part of a company that values service, excellence, and team spirit.
Pay: £25,000.00-£27,000.00 per year (depending on experience)
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