Network Administrator
Location: Ernesettle
About Us: At Gregory Distribution Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.
Job Description: We are looking for a Network Administrator to support transport, warehouse, and customer service operations. The role involves managing documentation, resolving delivery and stock issues, preparing reports, and ensuring smooth communication across teams-all while maintaining safety and service standards.
Key Responsibilities:
* Perform general administrative tasks including filing, photocopying, scanning, data input, and document preparation.
* Manage incoming and outgoing communications via phone, email, and customer systems, ensuring timely and professional responses.
* Prepare and run operational reports such as KPIs and daily/weekly/monthly summaries for internal and customer meetings.
* Act as a key point of contact for customer queries, providing updates and resolutions while maintaining proactive communication with all stakeholders.
* Liaise with customers, delivery depots, and internal teams to ensure deliveries are completed accurately and on time.
* Process and manage paperwork related to warehouse and transport operations, including driver documentation and PODs.
* Monitor stock control, investigate discrepancies, and produce weekly stock reports for invoicing and operational accuracy.
* Track delivery performance, including driver monitoring and rebooking of rejected or failed deliveries.
* Ensure compliance with all company HSEQ policies, procedures, and safe systems of work.
* Report hazards, near misses, incidents, and injuries promptly using the appropriate systems (e.g., Intelex).
* Collaborate with the wider Network Operations team to support smooth day-to-day operations and contribute to a positive working environment.
* Undertake any additional duties as directed by the Network Service Supervisor or depot leadership team.
Requirements:
* Previous experience working in a transport or warehouse environment is advantageous, but not essential.
* Ability to communicate effectively at all levels.
* Strong geographical knowledge of the UK.
* Excellent organisational skills and ability to prioritise workload.
* Critical attention to detail and ability to meet daily deadlines.
* Able to work as part of a team and on your own initiative.
* Proficiency in MS packages, including Word, Excel, and Outlook.
Why Join Gregory Distribution Ltd?
* Competitive Salary: £25,500 per annum - £28,500 per annum, depending on experience.
* Hours: 08:00hrs - 17:00hrs, Monday to Friday.
* Training: Monthly Courses for a variety of areas.
* Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
* Career Growth: Explore opportunities for professional development within our expanding business.
* Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
* Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
* Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
* Team Environment: Be part of a strong culture of teamwork and collaboration.
How to Apply
If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!
Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.
Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
Contact Us: For any queries, please contact our Recruitment Team at. Our team is available Monday to Friday, 08:30hrs - 17:00hrs.
Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.
*Subject to terms and conditions.