ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester. Successful candidate will look after management of internal customers and external vendors, analyze high volume of open order books, have the ability to learn quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days in the office and 2 days working from home. JOB DUTIES: - Manage the relationship with Internal Customers on a day-to-day basis - Raise purchase orders to external suppliers for non-stocked materials using SAP - Input of supplier purchase order confirmations/date into the system - Ensure orderbooks are up to date with minimum missing data - Expedite purchase orders with suppliers - Manage high volume of incoming emails - Coordinate with other departments to achieve On Time in Full shipments to customers - Investigate inbound inventory discrepancies - Manage any invoice queries relating to your purchase orders - Escalation management and coordination (fast, clear, and detailed communication to all stakeholders) - Continuous Process Improvement on planning processes linking to business requirements. - Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy YOU MUST HAVE: - Data entry, admin or customer service experience - Fluent in English and French WE VALUE: - Experience in Distribution and Supply Chain - Fluent with use of planning software tools - SAP/ERP experience - Experience with cross-functional team leadership - Understands commonly-used concepts, practices and procedures within a particular field - Additional language such as french, polish, spanish or dutch WHAT'S IN IT FOR YOU - Hybrid working model - Opportunity to work for a global business - Excellent career development opportunities LI-KM1 LI-HYBRID Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit http://www.resideo.com/. At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.