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Medical secretary - head and neck

York (North Yorkshire)
York and Scarborough Teaching Hospitals NHS Foundation Trust
Medical secretary
Posted: 3h ago
Offer description

Social network you want to login/join with:

York and Scarborough Teaching Hospitals NHS Foundation Trust


Location:

York, United Kingdom


Job Category:

Other

-


EU work permit required:

Yes


Job Reference:

d4e7cf75889a


Job Views:

6


Posted:

05.07.2025


Expiry Date:

19.08.2025


Job Description:

Job overview

We are looking for a Medical Secretary to join the Maxillofacial and Plastic Surgery Specialties Team at York Hospital, on a part-time basis for 30 hours a week.

Our successful candidate will work as part of a team, taking a lead role in providing a full and comprehensive PA and secretarial service to designated Consultants and their teams.

The post holder will provide day-to-day work supervision of Assistant Medical Secretaries and Audio Typists.

Main duties of the job

* Provide a full and comprehensive personal assistant/secretarial service to Consultants and clinical team members
* Accurately transcribe complex medical dictation
* Compose letters and undertake transcription of dictation
* Take and distribute minutes for departmental meetings
* Manage incoming mail and relevant matters, escalating issues as needed
* Triaging calls, acting as first point of contact with tact and discretion, assessing priorities
* Demonstrate excellent organisational skills, working independently and as part of a team, prioritising workload and meeting deadlines

Working for our organisation

We offer benefits including:

* NHS Pension Scheme
* 27 to 33 days holiday
* Relocation package up to 30% of salary (capped at £18k)
* Paid and unpaid leave options
* Employee Assistance Programme
* NHS Car Lease and Cycle to Work schemes
* Learning and development opportunities
* Discounts on various services and products

For more details, visit the Trust's Staff Benefits pages.

Additional information

A full role description is available in the attachment: job description.

Please apply early as the advert may close once sufficient applications are received.

Our values

We are guided by kindness, openness, and pursuit of excellence. We are committed to diversity and inclusion, welcoming applications from all backgrounds. We support flexible working arrangements and encourage you to discuss any needs with the recruiting manager.

Armed Forces Friendly Employer

We hold the Gold Award from the Defence Employer Recognition Scheme, supporting all Defence personnel in employment applications.

Person specification

Education, Qualifications, and Training

* GCSE English Language, Grade C or above
* Evidence of professional development
* ECDL
* Customer Service training or qualification

Experience and Knowledge

* Knowledge of medical terminology
* At least 2 years secretarial/administrative experience
* Customer-focused experience
* Proficiency in IT applications including Microsoft Office
* NHS experience preferred

Skills and Attributes

* Effective communication skills across all levels
* Ability to explain complex information clearly
* Prioritisation and time management skills
* Proficient audio typing with accuracy
* Judgement and problem-solving skills
* Excellent organisational skills

Aptitude and Personal Qualities

* Ability to handle emotional situations with sensitivity
* Diplomacy and empathy
* Flexibility and adaptability
* Teamwork and initiative
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