Higher Education Academic Coordinator – Partnerships
We are seeking a highly motivated Higher Education Academic Coordinator to join our HE Partnerships administration team and help facilitate an outstanding student experience. The role involves overseeing and coordinating administrative support for both students and staff within Higher Education.
Responsibilities
* Lead a small team to ensure effective delivery of administrative services across the student journey, including enrolment, records management, compliance processes, and committee support.
* Maintain accurate data, support internal and external audits, and ensure all activity aligns with sector regulations and institutional policies.
* Drive process improvements and deliver high‑level customer service.
Qualifications
* Strong leadership and administrative experience.
* Excellent customer‑service skills and a confident communicator.
* Highly organised, solution‑focused, and able to build positive relationships across teams.
* Experience in managing staff and ensuring a high level of service delivery.
* Preferably a working knowledge of Higher Education.
Benefits
* Generous annual leave
* Flexible working
* Student discount
* Government pension schemes
* Cycle to work
* Employee assistance programme
NCG Values
* Being inclusive and diverse
* Trusting and respecting communities
* Ownership while working collaboratively
* Inspiring excellence and curiosity
No agency applications will be accepted.
For further details, please contact Saran Golightly, Quality Improvement Manager HE Partnerships.
Location: Newcastle upon Tyne, England, United Kingdom.
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