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Debt case advisor

Glasgow (Glasgow City)
Permanent
A1 Jobs Ltd
Will advisor
Posted: 29 April
Offer description

A1 Jobs have an excellent opportunity to join our client to support the continued growth of their expanding team. This is an excellent opportunity to join a high-performing organisation where you can develop your career in a supportive and results-driven environment. You will provide tailored financial guidance and solutions, supporting customers at every stage of their journey while ensuring all advice is fully compliant within a regulated environment. Are you a results-driven professional? The ideal candidate will be a confident communicator with strong negotiation skills and a customer-focused mindset. You will thrive in a fast-paced environment, be motivated by targets, and have a proven ability to convert prospects into long-term clients. Experience using CRM systems and managing sales pipelines is essential. Key Responsibilities * Manage a portfolio of customer accounts, offering personalised advice and ongoing support. * Conduct comprehensive assessments of customers’ circumstances, including income, assets, debts, and any potential vulnerabilities. * Recommend appropriate solutions and alternatives, ensuring customers fully understand their options. * Act as the main point of contact throughout the customer journey, building trust and maintaining engagement. * Maintain accurate and detailed records within CRM systems. * Achieve individual performance targets and contribute to wider team objecti...

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