Overview
Sosandar Gateshead, England, United Kingdom
Store Manager (Fashion)
Sosandar Gateshead, England, United Kingdom
We are Sosandar, one of the UK’s fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore. At Sosandar, we are constantly striving to push boundaries and take our business to the next level. In 2024 we opened our very own bricks & mortar stores for the first time. We are seeking a passionate Store Manager to join us in our Metrocentre Gateshead store. If you love fashion, have an eye for style, enjoy connecting with people and thrive in an environment of ownership and autonomy, this is the perfect opportunity for you.
About You
You’ll have experience as a Store Manager within a similar role, with a commercial focus and a passion for fashion.
What You’ll Be Doing
* Be a brand ambassador of Sosandar, taking pride in delivering an exceptional customer experience.
* Foster an environment of passion, enthusiasm and in-depth brand knowledge.
* Visual merchandising to showcase the Sosandar brand and drive performance.
* Develop and drive sales in store, continually identifying opportunities for growth and positively impacting KPIs.
* Manage and control costs and influence commercial decisions.
* Demonstrate in-depth knowledge of Sosandar’s brand, product and customer, driving passion for other store team members and customers.
* Act as an escalation point for customer queries or concerns, ensuring a positive experience.
* Coach, develop and manage your team to a high standard.
* Network and build relationships with internal and external partners.
* Be innovative and comfortable taking ownership and working with autonomy.
* Lead a team with a positive can-do attitude.
Experience
* Retail sales: 3 years (required)
* Customer service: 2 years (required)
* Management: 1 year (preferred)
Benefits
* Additional leave
* Company events
* Company pension
* Employee discount
* Health & wellbeing programme
* Store discount
Schedule
* Weekend availability
Employment type
* Full-time
Seniority level
* Mid-Senior level
Job function
* Sales and Business Development
* Industries: Retail
As an equal opportunities employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar therefore welcomes applications from all individuals.
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