Job Description
Job Opportunity: Homes for Ukraine - Visiting Officer (Housing)
Location: Civic Centre, SM4 5DXHours: 35 hours per week | Monday to FridayStart: ASAPHybrid Working: Office attendance required 3 days per weekRate: £21.20 per hour (Umbrella)
We are seeking a compassionate and organised Visiting Officer to support the Homes for Ukraine scheme, a vital programme helping Ukrainian refugees find safety and stability in the UK.
This is a highly rewarding outreach-based role that involves visiting sponsor households, assessing property suitability, supporting both hosts and guests through their journey, and ensuring the smooth delivery of all required checks, payments, and follow-up care.
Key Responsibilities:
* Carry out property checks to ensure sponsor homes meet housing standards
* Check and record necessary documents, including identity and tenancy verification for DBS processing
* Conduct welfare visits before and after guest arrivals and issue payment vouchers
* Maintain accurate and confidential records of visits, queries, and financial transactions
* Identify and report safeguarding concerns
* Provide ongoing advice and support to sponsors and guests throughout their placement
* Liaise with voluntary organisations and represent the scheme at community events
* Work closely with colleagues and maintain compliance with government and local procedures
What We're Looking For:
* Experience in housing, social care, or a community-based outreach role
* Strong interpersonal and organisational skills
* Ability to work independently and manage sensitive situations with care
* Knowledge of safeguarding practices and data protection compliance
* Flexible availability, including occasional evenings or weekends if needed
Why Apply?
* Play a vital role in supporting vulnerable individuals affected by conflict
* Work in a varied, community-focused position
* Join a supportive and dedicated team environment
* Flexible working structure with in-office collaboration 3 days a week
If you're passionate about making a real difference and have the experience to support vulnerable communities, we'd love to hear from you.