An IT services company in Thornaby-on-Tees is seeking a 2nd Line Support Engineer to join their team. The role involves providing exceptional remote technical support and conducting onsite troubleshooting as needed. Candidates should have strong communication and customer service skills, alongside experience with Microsoft Active Directory and Office 365. The company offers a hybrid working model, extensive training opportunities, and benefits such as a base salary of £29,500 per annum, 25 days of holiday, and private health insurance.
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