Job Introduction The Benefits Health and Wellbeing Plans 23 days paid holiday Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Travel Pass The role Carlisle Support Services is looking for enthusiastic, reliable Area Supervisor to join a strong team of well trained, experienced, and passionate staff who strive to uphold company values and deliver exceptional services to our customers. Use the training provided to follow HSQE and rail critical safety. Rostering and Staff Allocation Manage staff performance using company policies and procedures. Ensure all staff have the relevant training as per there job as a station cleaning operative. All members of station cleaning team to be trained – Washroom cleaning, litter picking, waste removal, guano removal, sweeping and mopping, low and high damp dusting, vacuuming, consumable replenishment, glazing, scrubber dryers, rotary machines. Keep matrix up to date and act on training requirements. Work with Carlisle Support Services central/Assistant Contract Manager to advertise and employ any vacancies within your team. Use auditing tool provided to complete comprehensive station audits. Outline failures and rectify faults within the designated KPI. Report on audits at the end of each rail period to line manager. Monitor station cleaning to prevent client requests. Ensure compliance is met with all daily checks. Daily checks consist of but are not exclusive to SQR, unmanned building, water, bike maintenance, drinking water and rural cleans. Maintenance Of Fleet and Equipment Work in partnership with the client to ensure desired outcomes are reached. Put in preventative measures with support of line manager to show a pro active approach to the management of complaints. The ideal candidate Good level of communication. Ability to work and lead a team. Ability to be proactive and efficient in approach. PTS [Personal Track Safety]. Full UK Driving License would be desirable. Ability to solve problems and deal with ad hoc challenges. Ability to work from you own initiative. Location`s covering Bishops Stortford, Harlow Town, Cambridge and more Core hours are Monday to Friday but 2 evenings per period and one weekend shift will be required under flexibility Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About Us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. IHPCLEAN