Inbound Telephone Sales Advisor Loughborough Loughborough Contact Centre Permanent Full Time
Salary - £26,561.60 per annum, plus the opportunity to earn performance-related and target-based commission.
Working Hours/Shift patterns: 40 per week on a rotational shift basis between 9:00 AM and 8:00 PM (Monday to Friday). Weekend shifts between 9:00 AM - 5:30 PM (Saturday/Sunday)
Role overview:
As part of this role, you’ll be responsible for:
* Exploring customer needs and offering suitable products and services from the Currys or Mobiles websites
* Effectively pitching the benefits of Currys products and services to customers
* Guiding the customer through the sales journey whilst ensuring they are kept fully informed
* Working towards and aiming to exceed sales expectations
* Delivering a best-in-class customer experience
You will need:
* To be a confident communicator with strong people skills
* To be driven with the desire to consistently exceed sales targets
* IT literate with the ability to navigate multiple systems quickly and efficiently
* A passion for tech!
* Flexible and adaptable
* A passion for putting customers first and creating customers for life
* Previous sales experience would be desirable
Benefits:
* Discounts at our Currys stores and on our partner networks
* Life Assurance and Sharesave scheme
* Access to a variety of Wellbeing initiatives including cycle to work and eyecare
* Access to the Aviva Digital GP app, where you can access a GP 24/7
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. If you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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