Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department