Job Description
Supervisor
Location: Bath, Somerset
An exceptional Brand of British craftsmanship where all products are hand-crafted by highly skilled artisans in the heart of England. A fantastic opportunity has arisen for a Supervisor to support a new store in central Bath, Somerset.
Responsibilities
* Support the Store Manager in driving sales and maximising opportunities in the store
* Inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience
* Working within a team and supporting all members, training colleagues and keeping within company guidelines and procedures.
* Provide excellent service in-store delivered by every member of staff
* Understand store targets and strive to exceed
* Communicate targets and key information to the team through daily briefs and updates
* Manage the team to keep a high performance in the Store Manager's absence.
* Support and challenge the team to keep building customer relations and deliver perfect service
* Lead by example, ensuring the team are brand ambassadors
* Assist with store reports and provide analysis of sales and customers
Requirements
* Passionate about the company and product
* Exceptional standards of customer service
* Be a Brand Ambassador
* Strong leadership skills
* Organised and motivated
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