Salary: £25,000 - 30,000 per year Requirements: A genuine passion for technology and a determination to continue learning through ongoing training and development. The ability to retain information and stay updated on the latest technology advancements. A positive and enthusiastic mindset. Excellent verbal and written communication skills. Strong multitasking abilities. Resilience in a high-pressure, fast-paced environment. High attention to detail, even during busy periods. Responsibilities: Provide excellent customer service by taking incoming service requests from clients. Use technology skills to diagnose and resolve client issues. Maintain healthy technology and security standards across clients’ technology stacks. Technologies: Security Support More: We are offering an entry-level role that does not require prior experience, as extensive training and development will be provided by the Technical Team Manager and peers. The position is office-based, from Monday to Friday, 09:00 to 17:00. Additional hours will be expected after you pass the six-month probationary period, compensated at time-and-a-half or through time off in lieu. All additional shifts will be organized on a rota basis. We also offer several benefits, including company-paid quarterly events, a cycle to work scheme, an onsite gym, and a profit-sharing program. After successfully completing the standard six-month probationary period, you will also be eligible for performance bonuses and an annual profit share. Please note that we will only contact suitable candidates regarding this position and we do not store or process candidate data without consent. last updated 18 week of 2026