Job Description
Pension Operations Manager
£27.66 PAYE - £37.00 Umbrella Per Hour
Full time
6 month Contract Initially
Bristol or Broughton / Hybrid
Were looking for an enthusiastic Pensions Operations Manager to join our UK Group Schemes & Benefits team. This role is responsible for overseeing pensions operations, leading the in-house team, and supporting consistent, high-quality communication with internal and external stakeholders.
Youll bring strong organisational skills, a positive mindset, and the confidence to work closely with colleagues, suppliers, and senior stakeholders.
Key responsibilities
* Oversee pensions operational activities including retirement (medical grounds), death benefits, income protection claims, invoicing, and communication campaigns
* Manage relationships with third-party pension administrators and suppliers
* Review, improve, and implement processes to enhance efficiency, quality, and delivery
* Lead regular team meetings to encourage collaboration and address priorities
* Prepare reports and management information (MI) for stakeholders
* Plan and allocate team resources to meet operational targets
* Ensure compliance with company policies and regulatory requirements
* Implement changes resulting from legislation or internal policy updates
* Support pensions projects at various stages of development
* Work with Pensions Specialists to resolve member queries and issues
* Support financial scheme audits (12 per year)
* Organise supplier promotions, initiatives, and engagement events
* Build and maintain strong relationships across Airbus UK
Skills and experience
* Minimum 5 years experience in pension administration
* Experience leading or supporting a team, ideally in a pensions environment
* Strong communication, presentation, and stakeholder-management skills
* Excellent organisational, planning, and prioritisation abilities
* High attention to detail and ability to perform under pressure
* Analytical mindset with the ability to manage projects through to completion
* Confidence to challenge, ask questions, and seek clarity
* Ability to coach, mentor, and develop others
* Solid understanding of project management principles
* Proficiency in Google Suite is desirable
If this role is of interest and you meet the above criteria, then please apply immediately.
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