Overview
The salary for this role is £12.40 per hour. The festive season at Boots is a peak time for our store teams. As a Christmas Customer Assistant, you will greet customers with a smile, offer product and gift advice, and create a memorable shopping experience that encourages repeat visits.
This is a temporary contract, with potential for a permanent role later depending on local opportunities.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:
* Customer Interaction: Offer thoughtful advice, recommend products, highlight offers, and ensure customers have an enjoyable shopping experience.
* Till Operation: Wrap up purchases at the counter or support self-checkout systems with energy and efficiency.
* Stock Management: Keep shelves full so customers can find what they need, especially during the busy season.
* Store Presentation: Ensure the store looks its best at all times.
* Online order support: Assist with deliveries, picking, and packing for online orders as needed.
What you’ll need to have
Full training is provided, but these are the essential skills or experience needed to succeed:
* Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
* Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
* Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
* Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills, and self-checkouts.
* Team Player: Collaborative, one-team mindset to help achieve store goals.
* Physical Stamina: Be on your feet, standing, walking, and lifting.
* Brand Ambassador: Enthusiasm for Boots ethos, products, and services.
It would be great if you also have
These are desirable experiences and are not essential. We welcome applications from candidates who don’t match these criteria.
* Experience in a retail or customer-facing environment
* Familiar with Boots products and services
Career development
There are opportunities to continue your career with us, whether within retail or pharmacy, or moving into store leadership or the Support Office. See success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health
* Maternity/Paternity/Adoption gift card
Additional benefits are available. Find out more at Boots rewards information. Exclusions may apply; eligible roles only.
Why Boots: We foster an inclusive, equal-opportunity environment and are proud to support diversity and positive workplace culture.
What’s next
If you’re ready to make someone’s day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within 14 days. If you require additional support during the application and interview process, we can provide reasonable adjustments to help you be at your best.
Need To Know
We are recruiting Christmas Customer Advisors for Canterbury, Whitefriars Shopping Centre store. Start date from 24/09/2025 onwards. Shifts available between 12:00pm and 17:00pm, including weekends. The advert may close once requirements are met.
Business Area
Retail
Function
Christmas
Hours per week
25
Location
Canterbury, Kent
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