Helpdesk Administrator – Temporary – Up to £18p/h Location: Liverpool Street Hours: Monday to Friday, 08:00 AM – 05:00 PM Are you anHelpdesk Administrator – Temporary – Up to £18p/h Location: Liverpool Street Hours: Monday to Friday, 08:00 AM – 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunityIf you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Liverpool Street. This is a Temporary opportunity, offering up to £18p/h. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. Key Responsibilities:Raising Work Orders for new jobs / contracts / quotesRaising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up-to-dateProcessing tasksheets dailyLogging holiday, sickness for team engineersDay to day admin including photocopying, filing etc.Cover holidays, sickness & lunch for other admin team staffAnnual archiving of site filesPositively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance.Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company LegislationCheck for overnight callouts & respond accordinglyEnsuring WIP work in progress is up-to-date at all timesMaintaining of the site sub-contractor records and Log Book System Produce statistical reports on a weekly and monthly basisOwnership of all tasks through to completion.Raising reactive jobs and allocating PPMS using Concept Evolution systemKeep Opti-MIS updated with ALL required documentation.Uploading sub-contractor service sheets on to Opt-Mis systemAnswering telephone to internal customers Requirements:Previous experience in a Facilities Management helpdesk or administrative roleUnderstanding of finance processes including raising quotes and POsStrong IT skills and the ability to adapt to internal systems quicklyExcellent organizational skills with strong attention to detailConfident communicator with a proactive and solution-focused mindsetAbility to multitask and prioritise workload effectively in a busy environment What’s In It For YouWork for a respected name in the Facilities Management industryJoin a supportive and friendly team in a key administrative role InterestedSend your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon