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General Manager at Wagamama
As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviours. You’ll be responsible for:
1. Driving sales
2. Inspiring your team to deliver a great guest experience, striving to exceed expectations
3. Developing and growing your team, ensuring they are engaged, motivated, and delivering results
Benefits include:
* Up to £8,000 a year bonus opportunity
* Private medical insurance and pension scheme
* Dedicated 6-week training programme
* £14 - £25 of free food allowance on every shift
* 50% discount at Wagamama and 30% off all other TRG brands with family and friends
* Internal progression opportunities and fully funded apprenticeship programmes
* 28 days holiday
* Kintsugi wellness: access to counsellors, cycle to work scheme, discounted gym and leisure
* Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support: access to salary-repay loans for urgent financial needs
What we look for
* An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
* A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
* Experience understanding restaurant financial performance and identifying opportunities
* Experience managing a restaurant budget
* Comfortable managing team labour, reacting to changing demands
* A passionate leader experienced in managing team performance and development
* Someone who cares about creating an inclusive environment where the team feels respected and they belong
* A forward-thinking problem solver, able to make quick decisions
* An inspiring leader who engages their team to nourish and flourish in their roles and careers
The Wagamama Way
Kaizen, meaning ‘good change’, is our core philosophy. It influences everything we do—from our food to our work practices. We are committed to championing change in our communities and our planet.
With three decades of acting differently, we celebrate diversity and value personality over perfection. We welcome everyone and their unique stories, promising to support each other, build trust, and create safe spaces for open, honest conversations.
All we ask is that you bring your unique self to the table.
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