Managing Agent Contract Manager
Salary £47,135 to £52,000 per year (depending on skills and experience) plus health cash plan and 34 days leave
Permanent, Full-time (37.5 hpw)
Hybrid working, based from our London (Liverpool St) or Reading office covering the south region
We cant offer a CoS for this role
Home, a place where you belong
Ready to take control of contracts that really matter? Youll work with managing agents and external companies who look after our properties, holding them to account to ensure our customers receive great services that meet our high standards. Youll build strong partnerships, solve problems quickly, and protect value for money. If you want a role where your influence counts, this is it.
What youll do
* Manage contracts with external agents. Youll keep our properties safe and compliant with legal and regulatory requirements
* Monitor contact performance and take action. Youll influence to achieve successful outcomes and ensure high standards are maintained
* Build trusted relationships with managing agents and resolve issues quickly
* Use data to monitor performance, drive improvements and influence future decisions
* Handle complaints and disputes with clear communication
Why join us
This is more than a job, ...