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Patient advisor

London
Dovetail and Slate
Patient advisor
€30,000 a year
Posted: 5 January
Offer description

Patient Advisor - Cosmetic & Aesthetic Treatments | London | £30k + Uncapped Commission (OTE £100k+)

Are you a persuasive communicator who thrives on helping people make life changing decisions? Join a leading UK cosmetic and aesthetic healthcare provider with a national reputation built on decades of expertise, thousands of procedures every year, and thousands of delighted patients who would recommend to friends and family. Do you want to be a part of delivering transformative results and play a key role in making that journey unforgettable?

We're recruiting a Patient Advisor to drive enquiries into confirmed patient journeys, guiding prospective patients from their first contact through consultation and treatment whilst delivering a seamless, supportive experience with integrity and professionalism.

What you'll do

Act as the first point of contact for patient enquiries across phone, video, email and in‑clinic

Build trust quickly, carrying out needs discovery and guiding patients toward the right solution

Convert enquiries into consultations and booked treatments, achieving and exceeding your sales targets

Work closely with clinical teams, coordinators and surgeons to deliver outstanding care and results

Maintain accurate records and ensure compliance with best practice

Who we're looking for

Proven success in sales, new business development, or patient/customer advising, preferably in cosmetics, aesthetics, healthcare, lifestyle or similar

Confident communicator with excellent listening skills and a customer first mindset

Results driven, resilient, and comfortable working to targets

Experience in a patient‑facing role is a real advantage

Flexible approach, able to work occasional evenings/weekends as required

Based in London or within commuting distance

What's in it for you

Competitive base salary with uncapped commission (OTE £100k+)

Flexible working options including hybrid/homeworking

Pension, staff discounts, comprehensive training and mentoring

Career progression in a fast‑growing, values‑driven healthcare brand

Make a real impact on people's confidence and wellbeing, whilst building a high‑earning, rewarding sales career.

Apply now and take the next step in your journey.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

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