Join the Team at MacIntyre Coffee Shop Great Holm, Milton Keynes
Senior Support Worker (Full UK Manual Driving Licence Required)
Are you passionate about people, community, and making a real difference?
At MacIntyre Coffee Shop, we support adults with learning disabilities to gain skills, build confidence, and find purpose through meaningful work in a vibrant café environment.
We’re looking for a dedicated and compassionate Senior Support Worker to join our team. This is a great opportunity for someone ready to take the next step in their career, combining day-to-day support with leadership and operational duties.
As a Senior Support Worker, you will:
* Lead on the induction, training, and supervision of new and existing team members
* Support with day-to-day compliance, including training records, DBS checks, and medication documentation
* Help manage rotas, holiday tracking, and staff development through regular check-ins
* Maintain strong relationships with families, suppliers, and wider management
* Oversee key operational tasks such as stock control, maintenance reporting, and event planning
This role balances active support for the people we support with responsibility for staff guidance, service quality, and smooth café operations.
Your day-to-day may include:
* Supporting people in their daily lives, including personal care
* Helping individuals gain work and life skills in a supportive café environment
* Encouraging meaningful community involvement
* Supporting with catering tasks, stock control, and money handling
* Ensuring all records and safety checks are completed accurately and on time
What we’re looking for:
* A kind, calm, and confident individual with excellent communication skills
* Someone able to multitask, lead by example, and stay organised
* A team player with good IT skills and a proactive approach
* Someone who thrives in a busy, evolving environment
* A full UK manual driving licence this is essential for the role
Previous experience in support work or team leadership is helpful, but full training and ongoing support will be provided.
Why join us?
* A meaningful role where you can genuinely make a difference
* A supportive, values-led team and organisation
* Career development and opportunities to grow
* A chance to be part of something that truly matters
Apply now and help us create a welcoming space where people are supported, empowered, and proud of what they achieve one coffee, one connection, and one day at a time.
#IND1
About you
Customer service and catering experience would be ideal, however this is by no means essential. Our coffee shop is very popular, and as a result this is a physically demanding role.
You will enjoy a varied, flexible working pattern. This is a shift-based role supporting a rota that includes weekends and evenings.
While you are working to encourage people's development, MacIntyre will also commit to supporting you to become a confident and successful support worker. This means that, whatever your working background, you will receive training to ensure we can deliver the best possible support.
You must hold a UK manual driving licence in order to drive the bakery van.
About us
MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism.
We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone’s unique gifts, talents and contributions.
Training and Development
At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job.
But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.
Pay and Rewards
We provide a range of benefits to reward and thank our staff which includes:
* Six weeks' annual leave including statutory public holidays
* Workplace Pension scheme MacIntyre will contribute 3% of your salary to all eligible employees
* MacIntyre Staff Savings Scheme
* Employee Assistance Plan (EAP) to support your health and wellbeing
* Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
* MacIntyre Sick Pay (qualifying period)
* Life assurance scheme offering valuable benefits to your dependents
* MacIntyre Rewards Scheme which recognises and rewards staff
* MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
* Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
* Enhanced DBS Certificate (cost paid by MacIntyre)
How to apply
If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV.
Alternatively if you would prefer to complete a manual application form, call usand we will send an application form to you.
Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.
Safer Recruitment and Diversity statement
MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining.
MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language (including Welsh for our Services located in Wales), change the font to Open Dyslexia, change the colours, and many others. Just click the button marked “Accessibility” at the top of the screen.
COVID-19 Information
We will take every precaution to keep you and everyone involved safe during the recruitment process and your employment with MacIntyre. We encourage all our employees to follow Government advice and get vaccinated against COVID and flu.