FDM is a global business and technology consultancy seeking a Dynamics Engineer to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in Bristol.
Our client is seeking a technical application specialist with expertise in Dynamics to join their Commercial division, within the Client Servicing & Engagement platform. Their purpose is to build and deliver products that enable clients to grow their businesses. Those businesses provide services that millions of customers across the UK rely upon, day-to-day and especially in their time of need. It means a big opportunity for you to be part of ground-breaking transformation and it means there’s never been a more exciting time to join.
The client is seeking a skilled subject matter expert to provide in-depth knowledge and expertise on the technical design, development, and implementation of our Microsoft Dynamics (CRM) solution. This role is critical to ensuring they develop and integrate their system in line with excellent engineering standards to meet business needs and improve colleagues' relationship management journeys for clients. As a subject matter expert, you will collaborate with multi-functional teams to provide guidance and support in building and growing a team of highly skilled engineers.
Responsibilities
1. Lead the technical design, configuration, and development of Dynamics components, ensuring alignment with business objectives and technical best practices
2. Provide guidance on integrating Dynamics with external data sources and tools, including Power Apps, Canvas Apps, and Power Automate, to extend platform functionality
3. Offer mentorship and expert advice to the engineering team, particularly around Copilot and AI-based automation initiatives, fostering a culture of innovation and continuous improvement
4. Collaborate closely with business stakeholders, IT teams, and external partners to gather requirements and deliver high-quality, scalable Dynamics and Power Platform solutions