Job Description
FCL Inside Sales
Location: Warrington Office
Employment Type: Full-Time
Are you experienced in deep-sea shipping and passionate about delivering excellent customer service? We're looking for a proactive FCL Inside Sales Executive to join our growing team. Whether you come from a freight forwarding background or have worked with a shipping line, this is a fantastic opportunity to build your commercial experience in a supportive environment. Full training will be provided.
What You'll Do
* Handle incoming enquiries via phone and email from customers and overseas offices.
* Prepare accurate quotations using both contract rates and spot rate platforms, working to defined KPI standards.
* Present quotes through our internal operating system.
* Build and maintain strong relationships with clients and suppliers.
* Generate new leads and opportunities, working with the external sales team to expand our client base.
* Carry out targeted follow-ups to improve conversion rates and nurture customer loyalty.
* Collaborate closely with the operations team to ensure a smooth transition from quote to booking.
* Report directly to the FCL Sales Manager.
What We're Looking For
<...