Join to apply for the Project Manager (Customer) role at Convergence Group
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Join to apply for the Project Manager (Customer) role at Convergence Group
This range is provided by Convergence Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
At Convergence Group, our mission is bold: to become the first business in the UK that makes connectivity as simple and reliable as the 4th utility. For more than 20 years, we’ve built our success on resilience, continuous improvement, and a deep commitment to our customers.
Now, as we enter a new phase of growth, we’re looking for an experienced Project Manager to join our delivery team and play a pivotal role in shaping the customer experience.
What You’ll Be Doing:
As our Project Manager, you’ll lead customer projects from initiation through to completion across our full product menu - LAN, WAN, Wi-Fi, and Security. Your mission: deliver seamless onboarding and best-in-class delivery experiences that set us apart in the market. Your day-to-day will be varied, challenging, and impactful including:
* End-to-End Delivery - Take full ownership of projects across their entire lifecycle, ensuring they are delivered on time, within budget, and in line with agreed objectives.
* Lead Project Meetings - Facilitate kick-offs, workshops, and regular check-ins with stakeholders, providing clear agendas, actions, and updates.
* Build Trusted Relationships - Develop and maintain strong, trusting partnerships with customers, internal teams, and external partners to drive successful outcomes.
* Problem-Solving & Risk Management - Anticipate and address challenges, mitigate risks proactively, and implement effective contingency plans to keep projects on track.
* Document and Govern - Maintain comprehensive project plans, RAID logs, and governance standards, ensuring alignment with customer objectives and Statement of Work (SOW).
* Champion Process Excellence - Consistently apply project management methodologies (Waterfall, PRINCE2, or hybrid) to uphold quality, accountability, and operational efficiency.
* Product Knowledge - Develop a strong understanding of our LAN, WAN, Wi-Fi, SD-WAN and Security offering to represent and deliver our services.
What We’re Looking For:
* 5+ years’ experience delivering complex IT/Telecoms infrastructure projects.
* Hands-on experience with WAN, SD-WAN, LAN, and Wi-Fi projects.
* Strong knowledge of Waterfall, Agile and hybrid methodologies.
* PRINCE2 Practitioner (MSP, PMP, or similar an advantage).
* Proficiency with project management tools (e.g., MS Project, Monday.com, Trello, Smartsheet).
* Excellent stakeholder engagement and management.
* Strong documentation, organisational, and time management skills.
* Ability to obtain BPSS and other relevant security clearances.
What You’ll Get in Return:
* A competitive salary of £55,000-£75,000 depending on experience.
* 33 days holiday (including bank holidays), increasing with length of service.
* Enhanced pension scheme, private medical insurance, income protection, and life assurance.
* Flexible core hours & hybrid working
* A choice of base location: Solihull or Manchester - with occasional travel between sites.
* Clear development plans and training opportunities tailored to your career progression.
* A dog-friendly office environment!
Who We Are:
Convergence Group is a fast-growing, privately-owned UK technology provider specialising in secure, high-performance connectivity. We deliver WAN, LAN, Wi-Fi, and infrastructure solutions to public and private sector customers across the country. Free from private equity or shareholder influence, we are agile, bold, and driven to innovate. Our commitment to quality service and customer experience sets us apart.
Ready to lead high impact projects and help us redefine business connectivity?
Join Convergence Group and be part of a team where collaboration, innovation, and excellence aren’t just words - they drive everything we do. Apply now and make your mark.
#Project Manager #LAN #WAN #Infrastructure #Hiring!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
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