Shop Manager | South Derbyshire
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Salary: DOE
Hours: Full-Time, 50% Weekends
Are you an experienced retail leader with a passion for visual merchandising, team leadership, and creating an exceptional customer experience?
We're recruiting on behalf of a well-established and ambitious family-run garden centre for a Shop Manager to lead their indoor department. This is an exciting opportunity to take ownership of a thriving retail environment, overseeing everything from product buying and merchandising to team leadership and seasonal displays.
If you're proactive, enjoy leading a team, and love the fast-paced nature of retail, this could be the perfect next step in your career - with the added benefit of sociable working hours and a supportive management team.
About the Business
Our client is a highly respected garden centre with a loyal customer base and exciting plans for the future. Known for delivering excellent customer service and inspiring retail displays, they offer a wide range of gardening products, home decor, giftware, outdoor living items, and seasonal ranges.
The business prides itself on maintaining high retail standards while creating a welcoming and enjoyable experience for both dedicated gardeners and casual visitors.
About the Role
As Shop Manager, you'll take full responsibility for the day-to-day running of the indoor retail shop, leading a team of around 15 colleagues.
You'll play a key role in shaping the customer experience through strong leadership and creative merchandising.
Your responsibilities will include:
* Overseeing the daily operation of the retail shop floor and tills area
* Leading, motivating, and developing the retail team
* Managing product categories including garden sundries, décor, furniture, compost, giftware, and seasonal ranges
* Taking ownership of product selection and buying decisions
* Creating eye-catching, trend-led merchandising and seasonal displays
* Driving sales performance and profitability across the department
* Maintaining high standards of presentation and customer service
* Managing staffing levels and supporting supervisors/buyers
* Ensuring smooth operational standards across the department
* Working closely with the wider management team to support business growth
The Ideal Candidate
We're looking for someone who:
* Has experience in a retail management, supervisory, or buying role within garden retail or a similar environment
* Is a confident and motivating people leader
* Has a strong commercial mindset with the xsngvjr ability to drive sales and profitability
* Has excellent merchandising and visual presentation skills
* Brings creativity and enthusiasm, particularly around seasonal and Christmas displays
* Can prioritise tasks and stay organised in a busy retail environment
* Communicates clearly and confidently with both customers and colleagues
* Delivers excellent customer service with a positive and proactive approach
* Maintains high standards and attention to detail across all areas of the shop
What's on Offer
* Competitive salary
* Sociable working hours with no evening shifts
* Supportive and collaborative management team
* Free on-site parking
* The opportunity to play a key role in an ambitious and growing business
Typically, the role is worked across 5 days per week, including 50% of weekends.