Customer Service Advisor (Part-Time)
17.5 hours per week | £24,568 pro rata | Abercynon
Moxie People are supporting a values-driven housing provider to recruit a friendly, proactive Customer Service Advisor to join their busy team.
The role:
As a Customer Services Advisor You'll be the first point of contact for tenants, customers and visitors, handling calls, emails and face-to-face queries with warmth and professionalism. You'll log repairs, support tenancy enquiries, update CRM systems, assist with lettings, liaise with contractors and carry out key admin tasks that help keep services running smoothly.
What you'll need:
Customer service/frontline experience
Strong communication and people skills
Good IT and admin ability
Calm, empathetic problem-solving approach
Strong organisation and attention to detailHousing experience is a bonus but not essential.
What you'll get:
A flexible working pattern that supports work-life balance
Free on-site parking
A friendly, supportive team environment
Commitment to wellbeing, development and ongoing support
The chance to make a real impact within local communitiesIf you're a Customer Service Advisor looking for a role where your customer service skills truly make a difference and you'll be supported by a positive, people-focused team, this is the place for you.
Sound like you? We'd love to hear from you. Apply today or reach out to Moxie People for a chat