Receptionist | Customer Service, Administration | Private Hospital | 30 hours over 4 days per week | Bristol
Spire Bristol Hospital are currently looking to recruit an experienced Receptionist to join the team on a Part Time and permanent basis. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
Duties and Responsibilities
1. Welcoming patients, supporting with check in using an electronic tablet.
2. Ensuring accuracy of information and updating as required
3. Directing patients, consultants and visitors, to the hospital in a warm, professional and caring manner.
4. Answering in coming phone calls
5. Various admin and data entry tasks
6. Booking appointments
7. Sorting incoming post
8. Managing lost property
9. Issuing including badges for visitors, booking taxis.
10. Responsible for health and safety aspects including, supporting in fire evacuations and emergencies
11. Supporting clinical staff
Who we're looking for
12. A personable individual with the ability to work on own initiative as well as part of a team
13. Good basic PC skills, including Word, Excel and Outlook
14. Excellent customer service skills
15. High degree of accuracy in administration
16. Great communication skills at all levels
17. Experience in a customer service environment
18. Experience with information management systems
19. Switchboard experience
Working Hours: Our receptions are open from 06:30 – 21:00 so will be a variation of shifts as required.
Contract Type: Part Time
Benefits
20. We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
21. 35 days annual leave inclusive of bank holidays
22. Employer and employee contributory pension with flexible retirement options
23. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
24. Private medical insurance
25. Life assurance
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
26. Driving clinical excellence
27. Doing the right thing
28. Caring is our passion
29. Keeping it simple
30. Delivering on our promises
31. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
About Us
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.