Position: Supervisor
Salary: £26,900 per annum - 40 hours per week
Location: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU
About the role
As a supervisor, you will support your store manager and have the authority to manage the unit. Your main responsibilities include leading the team, delivering excellent customer service, and representing the Pret A Manger brand by providing freshly made food and organic coffee.
What we offer
* Annual bonus up to £3,455
* Up to 60% colleague discount on brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
* Development opportunities with funded qualifications leading to management roles
Responsibilities
* Lead the team to maintain brand standards and customer service excellence
* Drive sales and control costs to maximize profit
* Manage stock counts and orders
* Assist in setting team targets with the Store Manager
* Coach team members and identify training needs
* Handle customer feedback promptly and effectively
* Support team in food and beverage preparation
Candidate requirements
* Experience in team leadership or supervision preferred
* Passion for providing memorable customer experiences
* Strong communication skills and decision-making ability
* Ability to work independently and under pressure
* Ideal for those aspiring to management or seeking career growth in hospitality
Please note: Some sites may have limited access via public transport. Ensure you can access the location before applying.
Join us where your journey begins. Apply today!
*Internal role name: Team Leader (INDTL)
Interested in our work culture? Hear from our colleague Scarlett.
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