Salary: £28,000 - 28,000 per year Requirements: Previous experience in porting or provisioning within IT or Telecoms is preferred but not essential Strong IT skills (Excel, Microsoft Office, CRM systems) Ability to work in a fast-paced environment and meet deadlines Excellent communication and interpersonal skills Highly organised with strong attention to detail Responsibilities: Submit and process porting orders (Worldwide) with correct documentation. Work with carriers and project managers to complete port orders. Set up Maintenance Contracts on Sales Force. Receive and log customer support requests in real time via phone/email. Ensure documentation for all orders and support requests is complete and accurate. Technologies: CRM Excel Support Network More: We are a well-established communications and IT organisation based in Wigan, and due to our continued growth and expansion, we are looking for an experienced Network Support Engineer to join our team. The successful candidate will be part of the Service team, dealing with incoming customer queries and small customer quotes. We offer benefits including up to 25 days holiday with length of service, a pension scheme, company contractual sick pay scheme, private medical coverage, and a cycle to work scheme. last updated 14 week of 2026